HighFlyer Casino Terms and Conditions

Welcome to HighFlyer Casino. These Terms and Conditions govern your use of our platform, available at m.HighFlyer Casino.com, and apply to all players located in Ontario, Canada. By registering an account and using our services, you agree to be bound by these terms in full. We encourage you to read this document carefully before proceeding. If you have any questions, our 24/7 support team is available via live chat or at info@HighFlyer Casino.com.

1. About Us

At HighFlyer Casino, we are operated by Ellipse Entertainment Limited, a company registered at 5B, First Floor, St Anne's House, Victoria Street, Alderney GY9 3UF, Channel Islands. We hold a licence issued by the Alderney Gambling Control Commission (Licence No. 145 C1) and are also registered with the Alcohol and Gaming Commission of Ontario (AGCO) under the Gaming Control Act 1992, operating in agreement with iGaming Ontario (iGO). Our HighFlyer platform is certified by iTech Labs and independently verified for fairness and responsible gambling standards.

2. Eligibility and Account Registration

Here at HighFlyer Casino, we only permit individuals who meet all of the following criteria to register and play:

• You must be at least 19 years of age.
• You must be physically located in Ontario, Canada at the time of gameplay.
• You must not be a registered self-excluded player through BetGuard or iGaming Ontario's self-exclusion programme.
• You must provide accurate and truthful registration information.
• Only one account per person is permitted on our platform.

We reserve the right to request identity verification documents at any time. Verification documents should be sent to accounts@HighFlyer Casino.com. Our HighFlyer Casino login requires that your account details match verified information at all times. Failure to comply may result in account suspension or permanent closure.

3. Deposits and Withdrawals

3.1 Deposits

At HighFlyer Casino, all transactions are processed in Canadian Dollars (CAD). Our minimum deposit amount is CAD$20, which applies to both initial and subsequent deposits. We accept the following payment methods:

• Visa
• Mastercard
• Interac
• Skrill

We allow a maximum of five payment cards per account. All payment methods must be registered in the account holder's name. Company credit cards may be refused at our discretion.

3.2 Withdrawals

Our HighFlyer Casino withdrawal process returns funds to the most dominant deposit method used within the last 30 days. Our minimum withdrawal amount is CAD$20, and all withdrawals are subject to identity verification. We typically process withdrawal requests within one business day; however, final processing times are dependent on your payment provider. Withdrawals remain reversible while in a pending state. We only process withdrawals to accounts registered in the player's own name.

4. Bonuses and Promotions

We at HighFlyer Casino offer a range of promotional offers designed to reward our players. Our bonuses include BB Reload offers, Bonus Spins, and chat tournaments. Please note the following key conditions:

• BB Reload bonuses carry a 1x playthrough requirement applied to the deposit amount only.
• Bonus Spins winnings carry a 1x playthrough requirement applied to the spins value.
• Chat tournament winnings carry no wagering requirements.
• Instant games, including Crash and Plinko, do NOT contribute to wagering requirements.
• Only one promotion per customer applies at any given time.
• Bonus currency is referred to as Bonus Bucks (BBs), with a maximum balance of 20,000,000 BBs.

If you're looking for a HighFlyer Casino promo code or a HighFlyer Casino no deposit bonus, we recommend checking our promotions page or contacting our support team directly. Any HighFlyer Casino bonus code must be applied at the time of deposit to be valid. We do not retroactively apply promotional codes. Accounts that remain inactive for three or more months may have unmet bonus conditions reversed.

5. Games and Platform

Our HighFlyer Casino app and mobile site at m.HighFlyer Casino.com are available 24/7 across desktop and mobile devices. We offer a curated library of approximately 80 slots, along with instant games such as Crash and Plinko, live casino titles, roulette, blackjack, video poker, and more. Our high flyer casino game catalogue is regularly reviewed to ensure quality and fairness, verified by iTech Labs.

We are a mobile-first platform, and our HighFlyer Casino app experience is optimised for seamless play on any device. All games are tested for random number generation integrity and fair return-to-player ratios.

6. Responsible Gambling

At HighFlyer Casino, we are deeply committed to promoting safe and responsible gaming. We are registered with the following responsible gambling services:

• BetBlocker – voluntary self-exclusion tool
• BetGuard – iGaming Ontario self-exclusion programme
• ConnexOntario – call 1-866-531-2600 or text 247247 for support

Our HighFlyer platform provides deposit limits, session limits, and self-exclusion options accessible from your account settings. If you believe gambling is negatively affecting your life, we urge you to seek help immediately. Players must be 19 years of age or older to access our services.

7. Account Security

You are responsible for maintaining the confidentiality of your HighFlyer Casino login credentials. We strongly advise using a unique, strong IGsTUZT^Ou#fxue6 and never sharing your account details with third parties. If you suspect unauthorised access to your account, contact us immediately via live chat or at info@HighFlyer Casino.com. We are not liable for any losses resulting from unauthorised access caused by your failure to protect your login information.

8. Prohibited Conduct

We at HighFlyer Casino strictly prohibit the following actions:

• Creating more than one account per individual.
• Using software, bots, or automated tools to gain an unfair advantage.
• Exploiting bonuses or promotions in a manner inconsistent with fair play.
• Providing false or misleading registration information.
• Playing from a jurisdiction where online gambling is restricted or prohibited.
• Using payment methods not registered in your own name.

We reserve the right to void winnings, suspend accounts, or permanently ban players found engaging in prohibited conduct.

9. Limitation of Liability

Our HighFlyer Casino services are provided on an "as is" basis. While we make every effort to ensure uninterrupted service, we do not guarantee that our platform will be free from errors, interruptions, or technical issues. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform, to the maximum extent permitted by applicable Ontario law.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Ontario, Canada, and applicable federal Canadian law. Any disputes arising from your use of our services shall be handled in accordance with AGCO guidelines and iGaming Ontario's regulatory framework. If you have a complaint, please contact our support team first. We are committed to resolving disputes fairly and promptly.

11. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify you via email or a prominent notice on our platform. Your continued use of HighFlyer Casino following any update constitutes your acceptance of the revised terms. These terms were last updated on 14 May 2026.

12. Contact Us

If you have any questions about these Terms and Conditions or our services, we are here to help. Our support team is available 24/7 through the following channels:

• Live Chat: Available directly on our platform at m.HighFlyer Casino.com
• General Enquiries: info@HighFlyer Casino.com
• Verification Documents: accounts@HighFlyer Casino.com
• Postal Address: Ellipse Entertainment Limited, 5B, First Floor, St Anne's House, Victoria Street, Alderney GY9 3UF, Channel Islands

We value every player at HighFlyer Casino and are committed to providing a safe, fair, and enjoyable experience for all of our members in Ontario, Canada.